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Video News & Views
PEOPLE & IDEAS TO WATCH
| The Age of Mobility |
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Paul Millington, Technical Sales Leader for GE Capital, lists notification, location, and task for both managers and drivers as the three main areas using mobility in successfully managing today’s fleets.
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September 14, 2012
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 | Advanced GPS Fleet Tracking; Hybrid Analysis; Boon for NY State Fleets; New Dodger Cop Car; Overworked? Read This! |
GreenRoad Partners with GPS Insight to Add Advanced GPS Fleet Tracking
Expands cloud-based driver performance management offering to include industry leading GPS tracking capability. Learn more
Vincentric Alternative Fuel Analysis Released; Some Hybrids Now Cost-Effective
2012 Hybrid Analysis reveals 11 of 25 hybrid vehicles were identified as having a lower total cost-of-ownership than their all-gasoline counterparts. Learn more
TomTom Partners with NYSERDA to Help Fleet Operators in New York State Reduce Fuel Costs and Improve Productivity
NYSERDA funds business purchases of TomTom fleet management technology by up to 50 percent. Learn more
All-wheel Dodge Charger to Enter Police Cruiser Market
Chrysler Group LLC is upping the ante in the battle for the police cruiser market, offering a new all-wheel-drive version of its Dodge Charger Pursuit sedan equipped with a powerful 5.7-liter HEMI V-8. Learn more
Why Working More Than 8 Hours A Day Can Kill You
If you’re accustomed to being the last one to leave the office, new research may offer you cause to rethink your routine. Learn more
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| Customer Experience Insights |
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 | The Do-Fors: Beyond Products, Features, Services, and Price for Leadership |
Interviewing leaders at many of the best customer experience companies leads to an understanding of what truly drives their success. One of the factors that make these companies better and different than most others is what I call the “Do-Fors.”
The Do-Fors go far beyond tag lines, traditional value propositions, features and benefits lists, specifications or unique offers. Do-Fors quickly answer the questions: What will that do for me? Why should I care? Am I willing to pay for that? The Do-Fors are an integral part of the entire customer experience including messages, processes, people, products and services.
Click here to read the third of the exciting ‘Customer Experience Revolution’ series by Jeofrey Bean, based on his book: The Customer Experience Revolution — How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever.
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| International Fleet Management |
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 | Master the Complexities of Running a Global Fleet at NAFA’s International Seminar! |
Now Covering Central America, South America, and Australia
Are you running a fleet beyond the North American borders? Managing multiple fleets in multiple countries can be complex, and at times, confusing. You have to understand each country’s culture and history, how businesses function, and how workers perceive “outsiders.”
Through intensive sessions featuring renowned international speakers, NAFA’s Mastering International Fleet Management Seminar will help you learn the intricacies of developing and implementing fleet policies in numerous regions and countries.
Why Attend?
- Discuss expanded global territory including South America, Central America, Australia, and Europe
- Explore the complexities of running a multi-nation fleet
- Understand the components and complexities of Total Cost of Ownership
- Review the latest and current data and information from around the globe
- Engage invited expert speakers from Europe and South America including FleetVision’s Hans Damen and Peter Egan
This is a great program that develops knowledge, confidence, ability, and cost reducing insights into managing an International Fleet. The presenters from around the world are experts in their fields and eager to discuss fleet solutions. Learn more.
Read our interview with international fleet experts Hans Damen and Peter Egan.
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 | Back to Basics — Your Keys to Safe Driving |
Drive Safely Work Week is October 1–5, 2012.
The campaign focuses on issues important for building and maintaining a safe-driving foundation, such as always buckling up, being well-rested and clear-headed, and eliminating distractions. Also included are tips and activities to assist in safe parking and backing. The materials wrap up with ways to avoid rear-end collisions — one of the most common types of crashes experienced by fleet drivers, teen drivers and the general population.
Free employer tool kit is available for download.
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Janice Sutton, Editor
AFLA Hall of Fame!
In a word, the AFLA Conference that concluded on Wednesday was superb! We are always delighted to be present each year when six exceptionally worthy fleet professionals are inducted into the AFLA Fleet Hall of Fame. This year, the association honored: Sal Crimi, the late founder of Salex; Ford retiree Jerry Frick; Don Miller, retired from Mike Albert Fleet Solutions; McDonald’s fleet manager, Sue Miller; Hallmark’s fleet manager, Debbie Mize; and ARI IT pioneer and retiree, Howard Wodack.
We heard a lot about innovation at the AFLA Conference. If that topic stirs you, do not miss the third in our Customer Experience Insights series by author Jeof Bean: The Do-Fors: Beyond Products, Features, Services, and Price for Leadership. Jeof says, “The Do-Fors quickly answer the questions: What will that do for me? Why should I care? Am I willing to pay for that? The Do-Fors are an integral part of the entire customer experience including messages, processes, people, products and services.”
Don’t forget: Drive Safely Work Week is coming up the first five days of October! If you haven’t downloaded the free material yet, just go to the NETS website
Drive Safety,
Janice
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Last Minute News
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What’s Your Automotive Misery Index?
It’s easy to feel miserable when it comes time to fill the tank, fuel prices again on a fast rise across much of the country. And automotive insurance costs have been going up quickly, as well. But how much you pay can vary widely depending upon where you live.
Read More
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| Places, Sites, and People for New Ideas & Applications |
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U.S. Mobile Resource Management Systems Market Study — 2012–2013 Edition
C.J. Driscoll & Associates has released a comprehensive new study on the U.S. market for Mobile Resource Management (MRM) systems. The study concludes that in the U.S. today, approximately 5.5 million GPS/wireless devices are used to monitor fleet vehicles, trailers, construction equipment and mobile workers. By 2015, this market will expand to…Read more
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Paul Millington
Technical Sales Leader, GE Capital Fleet Services
The Age of Mobility
Paul gives us his expert insight into mobile and fleet, which he says encompasses three main areas: notification, location and task. He says, ” I envision a world tomorrow where essentially all of the functionality that lives on a desktop today or work on from a laptop will ultimately be either/or – I can use a mobile device to complete all of my computer functions or I can use a laptop to use all my mobile device functions.” We like that view of the future a lot!
Read More
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Matthew L. Marcial, CMP
NAFA
Director of Meetings & Education
NAFA Fleet Management Association has named Matthew L. Marcial, CMP, as its new Director of Meetings & Education.
Recognized by ConventionSouth Magazine as one of the 2012 Meeting Professionals to Watch, he comes to NAFA from the American Association of Clinical Endocrinologists where he served as Director of Meetings & Event Services.
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Kristi Webb
GE Capital Fleet Services
President and CEO
GE Capital Fleet Services has named Kristi Webb as its new president and CEO. In this role, Webb will replace Clarence Nunn, who was recently appointed chief commercial officer for GE Capital, Americas. Previously, Webb was general manager of GE Capital’s Dealer Finance business. She has held numerous leadership positions within GE since joining the company in 1998.
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| Managing Your Fleet Trends, Issues & Opportunities |
Rightsizing Your Fleet
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When the city of Detroit needed to reduce its fleet operating costs as part of its struggle to stay solvent, it saved $5 million early on by “rightsizing” the fleet — getting rid of both excess vehicles and excess vehicle capabilities. The Motor City was hardly alone in trying to trim excess waste. A survey […]
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Looming CAW Strike Could Halt US Production
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The Canadian Auto Workers union said Wednesday it is continuing strike preparations as a Monday contract deadline with the Detroit automakers looms. Such a strike could halt production of more than a dozen vehicles built in Canada and hamper production throughout North America.
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| Driver Safety Management Practices, Policy, & Training |
Bridgestone Helps Teens to Drive Safely
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Bridgestone Americas’ newest teen driver safety initiative is geared to help America’s newest drivers become our smartest.
Check out Bridgestone’s Teens Drive Smart “Driving Experience”. [More]
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NHTSA to Crash Test 85% of 2013 Models
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The National Highway Traffic Safety Administration said Wednesday it will crash test 54 2013 models as part of its revamped 5-star safety ratings program. The tests represent 85 percent of the volume of new vehicles sold. NHTSA tests vehicles with the highest sales volumes and compares them, using star ratings, to highlight which vehicles go above […]
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| Manufacturer Developments Design, Production, & Services |
Survey: Americans Want Fuel-Saving Vehicles
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More Americans are willing to pay more for a vehicle that will save on fuel over time and are adjusting how they drive to make each drop of fuel go further.
Find out more about this Ford-commissioned survey. [More]
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Kbb Names Winner in Affordable Compact SUV Class
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| Driving Green Initiatives, Actions, & Implementations |
Is the 54.5 mpg Standard Worth Pursuing?
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A recent article by Justin Sullivan, USA Today, supported the notion of reaching the 54.5 mpg goal. Now Jeremy Anwyl, Edmunds.com, gives the opposing view.
Read the entire opinion piece by Jeremy Anwyl here. [More]
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Coda Boosts EV Sedan Production
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Coda Automotive Inc., the Los Angeles-based electric-car maker, is boosting production of its namesake sedan and building a 30-dealer network to compete with larger competitors in the slow-growing rechargeable vehicle market. The Coda sedan by next year will compete outside of California in states including Oregon and Florida with Nissan Motor Co.‘s Leaf, Ford Motor […]
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| The Intelligent Vehicle Telematics, Telecommunications, & Technology |
Car Talk!
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Our cars, like our homes, are supposed to be domains where we can enjoy a degree of privacy, free — mostly — from the prying eyes, ears and voices of government, business and law enforcement. In everyday driving, vehicles record reams of data — everything from seat belt usage to brake and accelerator applications. What […]
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Honda’s LaneWatch Covers Blind Spots
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If you’re expecting some shocking new technology or feature to jolt the next generation of Honda Accord back to the front of the midsize sedan pack, you may be disappointed. By and large, Honda played it safe. But one new feature is pretty cool, a safety measure called LaneWatch.
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| Upcoming Events |
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AltCar EXPO
Santa Monica Civic Auditorium
Santa Moncia, CA
September 28, 2012
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Stats and Smart Charts
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US Light Vehicle Sales – August 2012
[Click to enlarge graphic]
- US light vehicles sales increased to 14.46 million SAAR in August 2012
- Much higher than 12.8 million unit new vehicle sales in 2011
- Final four months expected to see increases to make up for declines since March 2012
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