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FLD, one of the largest privately-held automobile remarketing companies in the United States for more than 35 years, has announced the retirement of Chief Operating Officer Laurie Conn and the promotion of Gary Mott to president.
“FLD is in an enviable position to capitalize on the strength and experience of a highly capable leadership team to support the further development of our organization,” said Ron Sanders, CEO of FLD.
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The CEI Group, Inc. (CEI), a fleet driver management company, has added a new online fleet driver safety training lesson, “Maintaining Your Personal Safety,” to its DriverCare™ application. Its focus is on how drivers can avoid and protect themselves from criminal attacks both on the road and as pedestrians after they arrive at their destinations outside the office.
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Automotive finance, leasing and fleet software provider, Sofico, has made a new senior management appointment at the head of its Sofico Services Japan division. Sofico, whose leasing and fleet management systems manage more than 1m vehicles around the world, has appointed Tatsuya Tomita as Representative Director, replacing Shane Curran, to head up its growing operation in Japan.
Mr Tomita has a strong background in managing services teams at software companies, having gained experience in industry specific package solutions through a variety of roles at major blue chip companies.
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NAFA Fleet Management Association strives to provide meetings and events that consistently challenge, inform, and attract the fleet industry. The Association’s Director of Meetings & Events provide the strategies and execution that make NAFA’s seminars and conferences must-attend events year after year.
On November 9, 2015, NAFA proudly welcomed Tina Lynn Mercardo, CEM, as its new Director of Meetings & Events.
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Think Global. Plan Local.
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By Ricardo Fonzaghi, Senior Vice President International Sales, LeasePlan International
So your fleet is going global… now what? Aside from the planning that comes with taking a fleet overseas, it is very important to understand some of the cultural variances between managing a fleet in the United States and Canada versus the rest of the world.
One of the most important cultural guidelines to keep in mind is that, in North America, a car is what you drive; in the rest of the world, a car is how you “dress” – it is a symbol of status. This is a powerful tool you can use to your advantage to realize cost savings overseas.
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By Wendy Eichenbaum
Your company has decided that it’s time to go. And it’s critical to have a mobile solution. According to the latest KPCB mobile technology trends report, users consume 51% of digital media on mobile devices.
But the decision about the technology can be overwhelming. You hear so many terms regarding your choices: responsive design, content management system, native applications, web applications, and the list goes on. No one technology is the holy grail of solutions. So how do you determine which solution will be the best decision for your business and the best experience for your customers?
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Helping Clients Meet Goals
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By Janice Sutton
Whether it is called client relations, customer service or account management, if a company does not get this fundamental right, clients will start searching for a fleet management partner that does get it.
Since its founding nearly 77 years ago, Wheels, Inc. has been an industry leader in exceeding clients’ expectations, and over the years we have interviewed many members of the company’s leadership team for insight into how they do it.
Thus, we were delighted to have the opportunity to talk with Michele Zeiler, a senior account manager at Wheels, about her day-to-day role in helping her clients meet their objectives, as well as some of the issues her clients are most concerned about now.
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