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Registration is open for the AFLA 2016 Annual Conference Mission:Possible – September 18-21 in beautiful San Diego!
If you have attended a previous AFLA Conference, you will not need us to tell you what an integral part it plays in the fleet calendar of exceptional events.
Year after year AFLA offers its conference attendees an outstanding slate of educational presentations, superb speakers on vital, up-to-the-minute topics, exciting networking activities, and so much more.
The annual AFLA conference truly is one of the must-attend events in our industry. Preview the agenda and Register today!
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With fleet managers feeling overwhelmed by all of the data they process and analyze, Donlen has made it easier for fleet professionals to manage and organize their data with a new robust report builder, FleetWeb Intelligence Reporting.
“Donlen’s interactive Report Builder was designed for fleet professionals to satisfy their reporting needs at all levels of their business,” said Jeff Pursell, vice president, technology products. “Reporting examples include executive summary fleet trends, exception-based driver issues, and web service subscriptions to provide immediate integration with internal systems.”
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In order to properly showcase its long history of creating technology that continues to transform the fleet management industry, ARI has just opened the ARI Technology and Innovation Center in Mount Laurel, New Jersey.
Located in the same corporate center as the company’s global headquarters, the Technology and Innovation Center will be home to the company’s 200-plus member information technology team. Additionally, a state-of-the-art call center enables ARI’s highly qualified team of technicians to streamline their workflow and manage call time through the use of real time metrics and data that is visible from the one-of-a-kind Command Center.
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Telogis.com
Seeking to add best-in-class Software-as-a-Service (SaaS) technology and services, specifically in the connected vehicle and mobile enterprise management sectors—as well as expanded distribution relationships—to its Verizon Telematics subsidiary, Verizon Communications Inc. announced it has signed an agreement to purchase Telogis, Inc., a private company based in Aliso Viejo, California.
“With a comprehensive enterprise product portfolio and partnerships with some of the world’s leading vehicle and equipment manufacturers, Telogis brings a world-class software platform and new distribution relationships to Verizon Telematics’ already expansive suite of connected vehicle solutions for consumers and enterprise customers,” said Andrés Irlando, CEO of Verizon Telematics.
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By Janice Sutton
We spoke with Dan Frank, president of Wheels, Inc., at the recent NAFA I&E. He talks first about the genesis and success of the company’s newly-launched reimbursement program, and follows with his views on various components of advanced driver safety technology. We questioned whether or not it could be morally or even legally incumbent upon a company to offer those available safety features on vehicles in their fleet.
Wrapping up our interview, Dan says, “The biggest issue challenging customers today is the complexity. Change is happening so rapidly in our industry. This is a 75+ year old industry, and you would think we would have it all figured out by now and it is fairly commoditized and routine. The reality is it is not. While the pace of change is challenging, it is also what makes the fleet industry so interesting, exciting and valuable to our clients.”
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By Wendy Eichenbaum
Last month, we discussed how to construct questions for interviewing your customers. But when you talk with your customers in groups, there are additional challenges.
Some customers want to contribute to every question, while others only speak when singled out by the moderator.
While a skilled moderator can control the flow of answers, it’s often helpful to include exercises that start with small group discussions, where customers don’t compete for attention. And then bring all customers together for a discussion of findings.
One way to do this is with an exercise called “Dump and Clump.” This is a brainstorming tool that allows users to “dump” all of their ideas, and then “clump” the individual ideas together in logical groups.
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International Fleet World
Car manufacturers and suppliers have reacted to the news of the Brexit vote outcome, warning that UK PLC is “now in uncharted territory” and indicating a “period of instability for new and used car sales” as well as impacts on residual values and fuel prices.
Paul Hollick, managing director of The Miles Consultancy and chair of the Institute of Car Fleet Managers, said: “The next 12 months will be an unprecedented period for the fleet and automotive industries, which are strikingly multinational whether you’re talking about suppliers, major customers or of course the vehicle manufacturers.
“The leave vote clearly puts UK PLC into uncharted territory. Businesses like nothing less than uncertainty so my worry is that we the prolonged period of political upheaval and economic turmoil ahead will mean that businesses go into suspended animation and inward investment will be postponed or made elsewhere.”
French bank Societe Generale – parent firm of ALD Automotive, said: “After the decision of UK citizens to leave the European Union, a long period of negotiations will begin to redefine the future of the economic relationship between the UK and the European Union. Societe Generale will closely follow the progress of the discussions and their consequences in the short, medium and long term. Nevertheless, operating from a dual hub in Paris and London, the Group will adapt in time to best serve its international, European and UK customers. London will remain a major international financial center, and Societe Generale will continue its development in the UK.”
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