FleetManagementWeekly AmeriFleet
December 13, 2016

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Editor's Analysis & Top Industry News


Happy Holidays!

We are excited to welcome Mark Boada to Fleet Management Weekly’s editorial team next month. We have been working with Mark for years and have great respect for his talents. In addition to his work on Fleet Management Weekly, Mark will be poised to lend his expertise to our clients on their ad hoc writing projects.

This is our final Fleet Management Weekly newsletter of 2016. Our next issue will publish on January 4th. Daily news updates will continue on our website FleetManagementWeekly.com throughout the balance of the year.

We thank our readers, contributors and advertisers for their contribution to our success this past year.

Our staff wishes all a lovely holiday season and send our best wishes for a happy, healthy and prosperous New Year!

Janice Sutton
Editor in Chief


Thought Leadership

Fleet Marketing – Guiding principles for fleet providers to improve marketing and increase sales.

Fleet Asset Management – Best practices for work truck management.

On Accident Management Learn ways to save money on your fleet’s collision repair costs.

Safety & Risk — Impactful driver safety and risk management tools and techniques.

The Fleet CX Toolbox – Solid steps to implementing and improving fleet customer experience.

Guidance for the Multinational Fleet — An expert’s view on the global fleet.

BIG Data. BIG Results. BIG Future– Harnessing big data to achieve big results using cutting edge technology.

Customer Driven — Engage your organization to create customer loyalty, trust and superior service.

Talent Management – Smart guidelines to help you manage the talent in your workplace.


showers-ryan

VIDEO: AmeriFleet is There for Their Customers

One of the key factors that differentiates AmeriFleet is that they are there when customers need them. Here’s just one great example of how AmeriFleet saved the day in the time of Superstorm Sandy.



VIDEO: Women in Fleet Management
gilchrist-erin
  Erin Gilchrist: Staying in the Moment
 

This fleet professional knows a whole lot about work-life balance – and understanding how to stay in the moment is an important part of that balance.


VIDEO: Webinar Education
russo-phil
  Phil Russo: NAFA Webinars Bring Education to Members
 

Realizing that fleet professionals are busy people – who can’t travel all the time – NAFA has broken up all its programs and turned them into webinars.





The Fleet Spot


mark-boada Mark Boada Named Senior Editor at Fleet Management Weekly

Fleet Management Weekly is pleased to announce that effective January 1, 2017, Mark Boada will join its editorial team as Senior Editor.

Mark entered the fleet business with the CEI Group, Inc., where he worked in the marketing department for more than 11 years as the company’s chief writer, editor and public relations representative.

“Mark has exceptional writing and editorial skills, and as we expand our reach in the coming years we are confident that Mark’s talents will be an enormous asset,” said Janice Sutton, Editor in Chief. “As an added benefit to clients, Mark will be available to assist with their ad hoc writing projects.”

READ MORE

apex16 Driving Dynamics’ is a 2016 Recipient of Its 9th APEX Award for a Custom Driver Safety E-Lesson Featuring an Interactive Board Game

The award, presented in the Education & Training category, was for the custom “Drive@Best” e-lesson developed for a Driving Dynamics’ global fleet client.

Produced in more than 20 different languages and accessible through desktop and mobile devices, this e-lesson targets the mind and body connection to driving.  It explores common personal challenges drivers face which may affect the mind and body in such a way as to prevent safe driving capabilities from being at peak performance levels.

READ MORE

richardsonken Element Fleet Names Ken Richardson Vice President, Finance for Canada

Element Fleet Management appointed Ken Richardson VP of Finance for Canada, succeeding Henry Mulder, who is retiring at the end of 2016.

Richardson, who currently manages Element Fleet’s Commercial and Fleet Partnership Solutions teams for Central and Eastern Canada, has been with the company since 2008, working in both commercial and financial roles. He holds the Chartered Financial Analyst credential as well as a Bachelor of Arts degree from the Richard Ivey School of Business at the University of Western Ontario.

nafa webinars Register Now for NAFA’s In-Person Essentials of Fleet Management Seminar (EFMS) in 2017!

Register for NAFA’s Essentials of Fleet Management Seminar (EFMS) and take advantage of early-bird savings!

This 3-day, live event is your chance to learn alongside a classroom of fleet managers, about the fundamental principles of running an efficient fleet. You will also have the opportunity to network face-to-face with other fleet professionals!

Click here to learn more about this fantastic education seminar!

READ MORE

Customer Driven

By Laura Jozwiak, Senior Vice President of Sales and Client Relations, Wheels, Inc.

What do you think of when you hear the word “change”? For some, it can conjure up thoughts of fear, uneasiness, and potentially more work.

If you allow those thoughts to take hold, it can obscure your ability to grow and do what is right for your organization. Change is happening in our industry at a rapid rate. Are you positioned to turn this change into an opportunity? I would suggest the key to adapting and taking advantage of change is to watch for it, learn from it, embrace it and act upon it.

It seems that everything changes in a blink of an eye, but does it really? Or are we just not listening and watching for the smaller steps leading up to a major change that eventually impacts us?

READ MORE

 
European Fleet Management

The Detroit Bureau

Daimler AG disclosed it will take another year to complete the integration of Athlon Car Lease International, which it acquired earlier this year, making the German automaker one of the largest managers of vehicle fleets Europe.

The company put up $1.2 billion to acquire Athlon, a leader in fleet management company across Europe, so Daimler Financial Services can expand the company’s “business mobility” services with Daimler Fleet Management.

“The importance of business mobility continues to grow. With the acquisition of Athlon, we are strengthening our competitive position in business mobility. Both Daimler Fleet Management and Athlon have a strong heritage and are successful in the market,” stated Bodo Uebber, Board of Management member of Daimler AG responsible for Finance and Controlling and Financial Services.

“With a combined portfolio exceeding 350,000 vehicles we will be an important player in the European fleet business. With Athlon, we will enhance our mobility solutions for companies,” stated Klaus Entenmann, chairman of Daimler Financial Services AG.

READ MORE

 
In Memoriam

By Janice Sutton

When Dr. Will Murray died early this month, we lost a tireless researcher and advocate for road safety, and a great friend to a broad community of coworkers.

As great as our loss is, his death is devastating to his family and friends in Huddersfield, England. Will was a devoted husband and father to his two sons, and a dedicated and passionate soccer coach.

Of Will, it can be truly said that our pain at his passing is conquered by the joy and honor of knowing him; we never missed an opportunity to spend time with Will when we were visiting the UK. His dedication to road safety sprung in great measure from a genuine interest in ameliorating the unnecessary human loss and suffering caused by collisions.

Ed Dubens, Executive Director of eDriving —where Will was Director of Research— perhaps put it best when he told Fleet News , “Even those [who knew Will] only a short time or interacted with him briefly at a conference came away recognizing the complex and compassionate genius he was.

“Everyone who came in contact with Will always enjoyed every minute they spent with him. His charisma and congeniality were unrivaled and his passion for our industry and saving lives was palpable in every conversation.”

READ MORE








Fleet Trends & Issues


A Rocket Scientist Says His Gadget Could End Distracted Driving. Will Smartphone Companies go Along?

The Washington Post

An engineer has invented a device that he believes could eliminate distracted driving.

He also says at least one mobile phone provider appears close to rolling out the gadget to its users and that another provider has shown an interest in the technology.

But, then again, Scott Tibbitts and his colleagues at a company called Katasi have been trying to persuade cellphone providers, automakers and the federal government to deploy his gadget for half a decade now.

READ MORE

The ARI Driver Excellence Program Saves Red Hawk Fire & Safety $1 Million

In a newly published case study, ARI® is sharing how it worked with Red Hawk Fire & Security, headquartered in Boca Raton, Florida, to drastically reduce accident rates and liability costs using real-time technology to monitor driver behavior on an ongoing basis and identify at-risk drivers before accidents occur.

The case study details how Red Hawk worked with ARI and saw a 68 percent drop in the number of accidents year over year and saved $1 million in liability costs.

Red Hawk partnered with ARI in 2014 with an interest in lowering their accident rates. They were seeking a solution that would not only track and report the on-road activities of their drivers, but would also provide both proactive and corrective action if needed for their drivers.

READ MORE

Manheim’s Used Vehicle Value Index

Manheim

By applying statistical analysis to its database of more than 5 million used vehicle transactions annually, Manheim has developed a measurement of used vehicle prices that is independent of underlying shifts in the characteristics of vehicles being sold.

Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) declined 1% in November.  This brought the Manheim Used Vehicle Value Index to 124.7 for November, a decrease of 0.3% from a year ago.

READ MORE

Why a Hacker is Giving Away a Special Code That Turns Cars Into Self-Driving Machines

The Washington Post

Here is a strategy for start-ups dealing with regulators who might shut down your product: Make it free.

Scrappy self-driving car start-up Comma.ai released a free software kit on Wednesday to help developers learn to build a device that can turn any car into an autonomous vehicle. The year-old company, which is founded by a well-known hacker and backed by prominent Silicon Valley investors, hopes to accelerate the development of self-driving cars while skirting the ire of Washington.

The move raises questions of how the United States should foster innovation for promising technologies that also carry great risks.

READ MORE

Bracing for Change

The New York Times

First the Obama administration bailed out much of the American auto industry, pulling it out of a tailspin. Then it reshaped the business, with regulations and policies intended to increase fuel economy, improve safety and add jobs.

Now, under President-elect Donald J. Trump, the industry is bracing for another wholesale makeover. Perhaps no industry could be affected in more ways by the new administration than the auto business.

That became all the more apparent this week, with Mr. Trump’s selection of Scott Pruitt — the Oklahoma attorney general who is a climate-change skeptic and close ally of the oil and gas industry — to run the Environmental Protection Agency.

READ MORE

 
Fleet Marketing

By Ed Pierce, Fleet Industry Marketer

Last month, we left off mid-stream in describing the planning of a customer-centric sales AND marketing strategy. Let’s finish up:

Know Thy Customer

With advances in customer relationship management tools that now incorporate every milestone in the buying cycle all the way back to a prospect’s first website visit along with instant, segmented digital surveying capability, companies can obtain more information about buyers and buying habits than ever before.

Combined with the availability of a broad range of more timely sales reports, the “opportunities” picture has never been clearer.

READ MORE

 
Safety Picks from IIHS

IIHS.org

Consumers who choose a 2017 Top Safety Pick+ award winner shouldn’t have trouble seeing the road on nighttime drives.

Good or acceptable ratings in the Institute’s new headlight evaluations set the latest crop of qualifiers apart. Thirty-eight models earn the “plus” accolade, and 44 earn Top Safety Pick.

IIHS toughened the criteria for Top Safety Pick+ to reflect new headlight evaluations launched in 2016. The recognition program is meant to encourage manufacturers to offer state-of-the-art protection for people in crashes, along with features that help drivers avoid crashes in the first place. In addition to good or acceptable headlights, the latter includes automatic braking technology, which has been part of the criteria since 2015.

READ MORE








Fleet Management Resources
 
AFLA – Automotive Fleet & Leasing Association
Providing the advanced forum for corporate fleet professionals to network with industry leaders.
The CEI Group Inc.
CEI is North America’s largest provider of fully integrated fleet accident management, driver safety and risk management services.
NAFA Fleet Management Association
NAFA is the association for the diverse vehicle fleet management profession regardless of organizational type, geographic location, or fleet composition.
AmeriFleet
Offering a nationwide vehicle delivery and relocation service; serving the corporate and commercial fleet industry.
Donlen
Since 1965, Donlen has been the fleet management industry’s leading provider of comprehensive, integrated financing and asset management solutions — and that spirit of innovation continues today.
PARS
PARS' mission is to provide you with high-quality service at competitive prices for all of your transportation needs.
ARI
Driven fleet professionals. Driving results.
Driving Dynamics
Driving Dynamics was established to help corporate fleet drivers develop expert, safe driving skills using proven, advanced driving techniques.
Wheels, Inc.
First in fleet for 76 years. Wheels helps you build tomorrow’s fleet today.



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