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The CEI Group, Inc., CEPA SafeDrive and VVCR International announced today they have created the Global Fleet SafeDrive Alliance™, which will offer the first turnkey, fully integrated multinational fleet safety program.
The Alliance’s services will include driver and fleet risk assessment, driver behavior monitoring, and remedial and pro-active driver safety training, with the goal of reducing accidents, saving lives and avoiding billions of dollars in costs related to fleet accidents worldwide.
“The Global Fleet SafeDrive Alliance is creating the platform that for the first time will enable managers of a multinational fleets to begin to standardize their safety programs on a worldwide basis,” said Wayne Smolda, CEI’s president and chief executive officer. “But it will also allow the fleet’s program to be adapted to the laws, regulations, equipment and culture of each country in which they operate.”
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The increasing usage of digital tools, connectivity, and platforms in modern automotive products poses a singular challenge to vehicle drivers, owners, and those who supervise fleets of vehicles.
Cars, trucks, and the ”Internet-of-things” open multiple attack surfaces for hackers. With semi-autonomous vehicles and impending fully-autonomous vehicles ceding even more control to technology, NAFA Fleet Management Association (NAFA) is speaking out on the subject.
Unparalleled in its commitment to the security of fleets, NAFA presented the webinar ”Fleet Management and the Connected Vehicle” on October 5. Continuing with this mission, NAFA has issued a companion whitepaper. ”Fleet Management and the Connected Vehicle” can be downloaded for free at: http://www.nafa.org/download.php?f=832
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Donlen has released Agent Central eDraft, an advanced electronic draft portal that provides courtesy delivery dealers with enhanced visibility to vehicles on order through each step of the production phase.
From the moment a vehicle is assigned to a dealership, they will have access to comprehensive data that will allow them to prepare for the delivery, and in turn get vehicles to their customer’s drivers more efficiently.
With this new portal, Donlen’s courtesy delivery dealers will be able to deliver vehicles faster and more efficiently to drivers, improving the driver and dealer experience for fleet customers.
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ARI will participate in two presentations at the Fleet Technology Expo Oct. 17-19 in Schaumburg, Illinois.
ARI Director of Sales North and West Mark LeGrand will showcase ways a company can ensure the vehicles in its fleet are on the road supporting positive revenue flow instead of spending unnecessary time in the shop.
“All too often, a fleet is seen as an unavoidable expense – just another cost of doing business,” LeGrand says. “But ARI has a new data-driven approach that will turn that perspective on its head.”
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Contrary to what you might think, collecting from drivers without insurance is not impossible – it’s just very difficult.
By Steve Steinberg, CEI Manager of Loss Recovery
Recovering damages from at-fault third party drivers is one of the most powerful ways that fleets can reduce the net cost of accidents. At CEI, we’ve seen subrogation recover an amount equal to as much as 50% of a fleet’s total original repair estimates.
It’s one thing when you demand payment from a driver who’s insured, but it’s another thing altogether when it comes to collecting from drivers who are or claim to be uninsured. According to the Insurance Research Council (IRC), there are some 30 million uninsured drivers in the U.S., and if you’re in a collision with another vehicle, there’s about a one in eight chance the other driver won’t be covered.
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Diagnose and Analyze the Situation
By Mike Cieri, MSIR, Vice President of Mardac Consultants
Last month we looked at “how to calm the customer” This month lets spend some time on diagnosing and analyzing the situation.
The following four-step process can be extremely effective in handling a difficult customer:
- Be aware of your personal perceptions, biases, and reactions.
- Calm the customer with basic counseling skills.
- Diagnose and analyze the situation.
- Work with the customer to develop an action plan for solving the identified problem.
Often miscommunication occurs because not enough information has been gathered and analyzed.
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Cars.com
Most motorists know that driving while distracted is extremely dangerous, yet they continue to do it anyway in frightening numbers.
You might consider it a case of collective cognitive dissonance if distracted drivers felt stress or mental discomfort over the contradiction.
Dr. Breeda McGrath, Dean of Academic Affairs at The Chicago School of Professional Psychology, explained that people are lulled into feeling that driving doesn’t require their full attention. As modern cars become more automated and less dependent on driver inputs to operate smoothly, that false sense of security is only reinforced.
This result is motorists’ belief that they’ve got this driving thing handled so they can perform other tasks simultaneously — which they decidedly cannot.
According to the Centers for Disease Control and Prevention, 3,154 people in 2013 were killed in crashes involving a distracted driver. That’s in addition to 424,000 injuries linked to distracted driving, a 10 percent increase since 2011. All told, distracted driving was implicated in nearly 1 out of 5 crashes.
“Most drivers feel safe and in control, and therefore act accordingly,” McGrath told Cars.com. “Driving can feel like a passive, automatic activity that doesn’t require thinking, so in that state, people are free to think [about] a variety of other activities, things they want to do, people they need to connect with. It’s essentially about multitasking.”
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