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Former Chief Commercial Officer Chris Gittens Promoted to President of Element Fleet Management Canada; Sebastien Blondin Joins Corporate Team in Strategic Business Development Role
Element Fleet Manaagement has promoted Chris Gittens to the role of president of Canadian operations, effective immediately. He will report to Kristi Webb, president and CEO, Element Fleet Management North America.
“Since 2012, the Canadian leadership team has built a strong foundation and driven a singular customer experience that has made customers’ fleets safer, smarter and more productive,” said Kristi Webb, president and CEO of Element Fleet Management, North America. “We’re excited for Chris to use his industry expertise to continue to grow our Canadian operations.”
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We recently had the pleasure to meet Ken Hunter, APR, NAFA’s new Director of Marketing and Communications.
Ken is responsible for developing and directing the implementation of detailed marketing and communication plans to support all of NAFA’s programs, projects, and services, including membership. He also oversees NAFA’s print and e-publications, online/social media presence, and media relations.
Ken is accredited in public relations (APR) by the Public Relations Society of America (PRSA). He is an expert at developing brands and creating strategies for U.S. and international businesses. In 2012, Ken founded The PowerStation, a communication consultancy that “guides organizations to growth by creating big-idea public relations and marcom programs.”
Ken is an Adjunct Professor at Rutgers University School of Communication and Information, and he teaches or has taught courses in public relations strategy, communication ethics, international public relations, and communication consulting.
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Forum Featured Engaging Workshops, Technology Demonstrations, Keynote Presentations, Roundtable Discussions and More Under Theme “Powered by People”
Element Fleet Management’s annual forum, Fleet Roundtable, held in National Harbor, Maryland last week brought hundreds of fleet company executives and supplier partners, automotive manufacturers and Element experts together to learn, network, and discuss challenges and opportunities impacting fleet management now and in the future.
This year’s theme, “Powered by People,” focused on the influence of personnel – from fleet management and maintenance professionals to strategic consultants – on the fleet industry. In addition to workshops and discussions, Element expanded on the theme by highlighting video stories of the people behind fleet management services.
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The Detroit Bureau
Asian automaker Toyota tops the annual Consumer Reports Automotive Reliability Survey for the fifth straight year, followed by European and lastly, the US brands.
Cadillac’s big Escalade SUV tied as the single worst vehicle, in terms of reliability. The other model at the bottom was the much-troubled Tesla Model X.
“There are less engine problems, less suspension problems, less rust problems,” explained Jake Fisher, director of auto testing for CR, adding that owners are experiencing “a whole lot more … infotainment problems.”
Read more of the original article at The Detroit Bureau.
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eDriving has evolved its innovative “closed-loop” risk reduction strategy for fleet drivers to now encompass telematics and microlearning technologies.
This white paper and webinar will provide you with compelling research and quantifiable results from clients including BT, Nestlé, and Johnson & Johnson, along with specifics of the evolved closed-loop model, which encompasses:
- Policy and enforcement
- Behavior-based telematics
- Live and virtual coaching strategies
- Telematics and targeted microlearning for the modern, unplugged user
Learn from eDriving’s 20-year history delivering patented closed-loop solutions that have reduced collisions and total cost of ownership (TCO) by up to 67% and 40%, respectively, for some of the world’s largest and safest fleets. Discover how this expertise, combined with the latest “internet of things” mindset, can significantly change what is happening with your drivers.
Watch the Webinar / Download the Whitepaper
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By Mark Boada, Senior Editor
In the wake of the Volkswagen emissions scandal and a new-found focus on nitrous oxide emissions, Western Europe is falling out of love with diesel. Witness the following:
- Several countries – including Norway, France and the U.K. — have announced they will ban the sale of diesel vehicles over the next 10 to 23 years, and a growing number of cities have announced they will ban diesel cars from their streets by the next decade.
- Demand for diesel cars is falling: in the first half 2017, sales of gasoline-powered vehicles surpassed diesel vehicles for the first time since 2009.
- Prices of used diesel cars in several markets have declined, reportedly, in some cases, by up to 25%.
- A number of countries are raising annual taxes on diesel cars or fuel, or both.
- Volvo, for one, has announced that after the 2020 model year, it will no longer manufacture diesel cars, and China – the world’s large auto market – is considering banning their manufacture altogether, which could hasten the demise of both diesel in favor of electric and hybrid vehicles.
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By Wendy Eichenbaum
Nobel Prize winner Daniel Kahneman, psychologist and founder of Behavioral Economics, says that we have Two Selves: the Experiencing self and the Remembering self.
The Experiencing self lives continuously, where the psychological present is about 3 seconds long. Most of these experiences don’t leave a trace. The Remembering self makes sense of our experiences and forms a story. According to Kahneman, “What defines a story are changes, significant moments and endings.”
This choice of memories has huge implications for the customer experience. Imagine that you develop billing software. You roll out a new version that changes the invoice task flow. As a result, many customers cannot find the invoice statement at the end of the task. They call tech support, and get a quick answer: the system placed the statement in a new folder. The problem is solved.
However, the next time you revise the software, what will your customers remember?
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